Gateway Stream Liquor Store | Online Liquor Store Harare | Order Liquor Online Harare, Zimbabwe


At DRINKALOT, we understand that sometimes a product may not meet your expectations. That’s why we offer a hassle-free returns policy. Here are the details:

Returns and Refunds:

  • You have 7 days from the date of purchase to initiate a return and request a refund.
  • To be eligible for a refund, the item must be in a resalable condition with the original packaging, including all attachments, accessories, and documentation. Additionally, the item must be unused and in its original condition.
  • Please note that any promotional free or bundled items that were included with your purchase must also be returned in order to receive a full refund.

Easy Returns Process:

  1. Contact our customer support within the 7-day return window to initiate the return process.
  2. Our team will guide you through the necessary steps and provide you with a return authorization.
  3. Pack the item securely, including all the original packaging materials and any free or bundled items.
  4. Ship the package back to us using a trackable and insured shipping method.
  5. Once we receive the returned item and verify its condition, we will process your refund.

Please keep in mind:

  • Refunds will be issued using the original payment method used for the purchase.
  • It may take a few business days for the refund to be reflected in your account.

If you have any questions or need further assistance regarding our refund policy, please don’t hesitate to reach out to our friendly customer support team. We’re here to help!

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